A Different View - Exclusive day tours around Lake Geneva and the Haute-Savoie Region
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Terms and Conditions

Terms and Conditions

Making a Reservation and Deposit
Reservations for our tours can be made as early as possible to guarantee the exact date of your choice. Once we have received your reservation, we will send you confirmation of the tour and date along with additional details. Upon receiving our confirmation, a deposit of 20% per person must be paid to our bank account in CHF Swiss Francs to secure the reservation.

We will confirm your reservation in writing upon receipt of the deposit. Please check that the details of the confirmation are exactly as you requested.


Payment

Final payment is due 5 weeks prior to the date of your tour. If payment is not made 5 weeks prior to your tour, we reserve the right to cancel your tour, which will result in the loss of your deposit.

For reservations made within 10 days of a reserved tour date, the full cost of the tour per person is payable immediately.


Cancellation or Alterations by the Customer

If for any reason you or any member of your group needs to cancel their tour once it has been confirmed, a cancellation charge will apply as set out below. Cancellations will take effect when written notification is received from the person who reserved the tour.

Notification received before tour date.
» More than 35 days: loss of deposit.
» 35-20 days: 50% of total price
» 20-7 days: 70% of total price
» Less than 7 days: 100% of total price


Cancellation by Us

In the event that we have to cancel a tour of your choice, you will be offered an alternative tour or a full prompt refund.


Responsibility

The responsibility of A DIFFERENT VIEW as the tour operator and/or their suppliers is limited. The tour operator is responsible to provide the services described in the outline of the tours. In the absence of negligence of A DIFFERENT VIEW, the participant of a tour waives any claim against the operator for any injury, damage, loss, delays, death of persons, or any cause to person or property that may occur in connection with such tour services.


Special Requests

Please let us know any special requests that you have at the time of reservation. We will do our best to meet the request.

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